If you’re using Textra and having trouble receiving messages, see if your device has notifications turned on for Textra.
Make sure Textra is configured as the main messaging app after that. Turn off every app interfering with textra and disable RCS and advanced messaging on your phone.
If you can’t still receive messages after this solution above, just keep reading, we’ll outline other solutions and reasons why Textra is not receiving messages.
Reasons why Textra is not Receiving Messages
There are a lot of reasons why you aren’t receiving messages on Textra, but we will outline the most common reasons and the solutions to them.
- Textra isn’t the Default App for Messaging
When Textra is not the primary messaging app, it would have frequent problems. Against popular belief, Textra does not use Wi-Fi or the internet. You can use this program in place of your regular messaging app.
There will be gaps in the texts you transmit or receive if it is not selected as the default.
- The Number Sending you the Text is Blocked/Blacklisted
If a specific person is prohibited or blacklisted on your Textra, they may not be sending you texts.
All settings, including numbers blocked and authorized, will be carried over by the app since you must make Textra your main messaging app.
- There is no Wi-Fi or cellular data connectivity.
I know, we already mentioned that textra doesn’t make use of internet connections.
In this context, we are referring to MMS (Multi-Media Messages), you cannot send MMS messages without being connected to the internet or using mobile data.
Make sure you have a strong and secure connection because MMS needs mobile data to work.
- Textra is Restricted or Permitted
You must authorize or permit Textra to function similarly to how conventional SMS or texting functions after putting it up as the default app.
These are some of the most typical explanations for why Textra SMS messages aren’t reaching you.
Now, Let’s Discuss how we can work towards a solution.
Fixing Textra Not Receiving Messages Error
Do not put too much pressure on yourself if the Textra app is not functioning.
We’ll take a thorough approach to this so that we can go through it all without forgetting any important details.
- Clear Cookies and Cache
The Textra app’s cache, cookies, and data should then be cleared so that you can start over with a fresh slate.
By heading to Settings > Apps > Textra, you may remove the cache data. Select Clear Data and Clear the Cache.
- Disable the Main Messaging App
The following step is to deactivate the default messaging app on your phone.
The thing you want to accomplish is to make Textra the default messaging program, even if there isn’t a real way to do this.
You are instructing your phone to use Textra as the primary messaging app rather than the default messaging by doing this.
To do this, Navigate to the setting of your phone, choose apps, select default apps and choose messaging, textra should be among the options to pick along with your normal app.
Choose textra as your default messaging app.
Simply put, Textra will be required to be utilized in sending and receiving text messages.
- Confirm If Notifications are Working
There might only be a notification issue. To be sure that all alerts are being received, check the settings on your phone.
If it is truly a Notification issue then Navigate yourself to Settings, Notifications, and ensure that the notifications for textra have been enabled.
- Disable RCS (Rich Communications)
Alternatively, you can also try to disable RCS Settings on your phone.
To achieve this, open the Messages app, and select Settings/Chat settings by clicking the three (3) dots in the upper-right corner of the screen.
You can now disable the Rich Communication Setting from there.
- Disable Advanced Messaging
Another option is to Disable Advanced Messaging, Some of the communications functions may still function even if Textra has previously been selected as the default.
To disable Advanced Messaging, Open up the messages app, Select the Three dotted menus on the Upper Right hand. Then choose Settings and Enhanced Settings, You can then proceed to disable it.
Conclusion
When you use Textra and you don’t get messages, it is quite frustrating.
But now that you have this manual, you won’t need to find another tutorial to fix this issue!
Keep this manual close at hand so you’ll know what to do if your Textra ever stops receiving texts.
Does Textra need Wi-Fi for Texting
No, It does not, It works like any regular SMS app, you would not need Wi-Fi to make use of it. You must be connected to mobile data to utilize it for sending or receiving MMS, though.
If it doesn’t work, What next?
The best next step to take is to re-install Textra on your phone if the outline steps failed to resolve the issue.
The next best course of action is to remove and reinstall the Textra app on your phone if the five-step approach outlined above fails to resolve the issue.
